Shipping policy
Thank you for shopping at The Weaveloom! We are committed to delivering your handcrafted treasures with care and transparency. Below are the terms and conditions of our shipping policy.
Shipment Processing Time
Our products are handcrafted and customized to meet your unique needs. Delivery times are calculated after your order is completed, customized, and ready for dispatch.
Domestic Shipping (India)
- Processing & Dispatch Time: Orders are typically dispatched within 5-7 business days after customization is complete.
- Shipping Options and Delivery Times:
| Shipping Option | Estimated Delivery Time (after dispatch) | Price |
|---|---|---|
| Standard | 5-7 business days | Free |
| Express | 2-4 business days | ₹300 per kg |
- Cash on Delivery (COD): A nominal fee of ₹99 applies to all COD orders.
Note: High order volumes or unforeseen circumstances may delay shipments. In such cases, we will notify you via email at theweaveloom@gmail.com.
International Shipping
- Processing & Dispatch Time: International orders are typically dispatched within 6-10 business days after customization.
- Shipping Options and Delivery Times:
| Order Value | Estimated Delivery Time (after dispatch) | Price |
|---|---|---|
| Up to ₹25,000 | 10-14 business days | ₹2000 |
| Above ₹25,000 | 12-16 business days | Free |
Customs Duty: Any applicable import duties or taxes in the destination country must be borne by the customer.
Order Confirmation and Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
Track your shipment through our trusted courier partners:
Damaged or Lost Orders
At The Weaveloom, we ensure the utmost care in packaging and shipping your orders. However, we are not liable for damages or losses during transit.
- If your order is damaged upon arrival, contact the shipment carrier directly or email us at theweaveloom@gmail.com for support.
- Save all packaging material and damaged goods to file a claim effectively.
Contact Us
If you have any questions or need further assistance regarding our shipping policy, please email us at theweaveloom@gmail.com.
We look forward to bringing the art of handloom to your doorstep! 🌟
